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By Coalmichaelle
#88399 When it's viewing your connected device list, some devices may seem unfamiliar. This is because different manufacturers report device information differently. If u come across a device in your list that u don’t recognize, first try seeing if u recognize its manufacturer.

If all else fails, you can look up your connected device’s IP or MAC address and compare it to the device addresses listed in the eero app. This information can usually be found in the Wi-Fi or network settings of your client device.

If u are still having trouble differentiating between devices on your connected device list, contact support and we can work together to figure things out!